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per_soloTop 5 Annoyances of Tech Support
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
