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per_soloTop 5 Annoyances of Tech Support
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
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no subject
Date: 2006-03-15 07:54 pm (UTC)5. Parents picking up their children late, and not calling to let you know when they will be there.
4. Parents sending sick children to school. Then they get to sit with my until someone picks them up. (Gee, why am I sick all the time?)
3. Children that get whatever they want at home and do not know how to get along with others, share, or listen...AT ALL.
2. Lead Screening day. Where all the children in the center (198) get stuck with needles to produce a couple drops of blood to be tested for lead. There is not enough Aleeve or chocolate for this day!.
1. Parents that are continually late in picking up their children to the point where CPS (child protective services) needs to be called and they blame you for being a white person with an attitude and prejudice against blacks!