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per_soloTop 5 Annoyances of Tech Support
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
1. Customers who get annoyed with TS because THEY don't know their information..info TS needs in order to help them.
2. Customers who walk away from their phone, and yet still expect us to hear them clearly, then get annoyed at us for asking them to repeat things.
3. Management who think it is ok to change the fact that users are notified of needing to change their passwords...making it where they get no notice the password is about to expire
4. Users who put a WHOLE lot of crap (Toolbars, Weather Service programs), and then claim that our software is junk because their machine is going so slow..yeah, couldn't have anything to do with the 300 programs all vying for your processor space..
5. Cubicles - Being able to hear every other tech..including the dozen who seem to be congregated at the next cube, who are all talking about World of Warcraft, and phantom beasts and such..while you take 10 calls in a row.
And THAT is your Top 5 for the day...
Have a Top 5 annoyances at your job? Post em here...
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Top 5 annoyances with Nursing
Date: 2006-03-16 03:31 pm (UTC)2.) Being asked for an exact amount of time someone may live, recover or have symptoms of anything. Hello! Let me get you the the big Guys number for you and you can call him. :)
3.) Being understaffed and thinking "well nobody died and everyone got thier medicine"
4.) Families that don't care or families that are totally freaking out, and taking it out on you.
5.) Getting a phone call for someone wanting to order food, you tell them nicely this is not the kitchen but I will gladly transfer your call there. And then they argue with you, insisting they dialed the right number, and thatI need to send them some food. Almost to the point where this is the highlight of my day to see how many people argue with me when I tell them they dialed the wrong number.